Current as of November 24, 2020 at 10:00AM


Cuyahoga County Executive Armond Budish, Cleveland Mayor Frank Jackson and the county Board of Health issued a stay-at-home advisory to slow the spread of coronavirus, effective through December 17th. Residents are advised to only leave their home to go to work or school, or for essential needs such as seeking medical care, purchasing essential items from a grocery store or pharmacy, picking up prepared food, or receiving deliveries. In addition, the advisory urges people not to travel. 


In light of this advisory, ESOP is returning all in-person housing and financial counseling to virtual sessions exclusively through December 17th pending further guidance from our state and/or local public health officials.


ESOP Realty will continue with realty showings in accordance with Ohio Association of Realtors recommendations.


Senior Financial Education Workshops will continue to be delivered online.



Current as of September 3, 2020 at 9:30AM


Rental Assistance


Residents of the City of Cleveland and Cuyahoga County who are having difficulty making rental payments due to the economic impact of the pandemic and who meet income eligibility requirements may be eligible for rental assistance, thanks to a program funded by the city and county and in partnerships with CHN Housing Partners. Learn more.


Current as of July 29, 2020 at 8:00AM


Senior Small Dollar Loans

ESOP has launched a Senior Small Dollar Loan program, which will provide critical assistance to adults age 55 and older who have suffered a financial hardship resulting from the COVID-19 pandemic.


This loan program is made possible by the generous funding from Third Federal Savings and Loan with additional support from Chemical Bank, and in partnership with Faith United Credit Union.


The Senior Small Dollar Loan is interest-free, ranges from loans of $300 to $1000, and is designed to help offset any COVID-19 related financial crises, including: basic needs (food, housing, rent); medication and health care issues; utilities; taxes; transportation; or insurance.


Learn more


VITA Tax Preparation

Curbside VITA tax-preparation services ended July 15 with the federal tax filing deadline.



Current as of June 26, 2020 at 3:00 PM

VITA Tax Preparation

We are now providing curbside tax preparation assistance by appointment only at our headquarters. For more information or schedule an appointment, visit



Current as of May 13, 2020 at 5:00 PM


COVID-19 update: Limited in-person counseling available with safety precautions


As the state of Ohio begins to reopen, we are working hard to navigate the best ways to contain the spread of COVID-19 and ensure employee and visitor safety. 


Telehealth and virtual services will continue to be offered where possible. 


Our headquarters and other locations remain closed to visitors except for a limited number of in-person services. Beginning this week, clients who receive financial and housing counseling through Benjamin Rose subsidiary Empowering and Strengthening Ohio’s People (ESOP) may receive some services in-person at our headquarters location with the following restrictions:



Employees who work onsite are required to wear facial coverings and follow safe work practices, including temperature taking, frequent handwashing and other precautions.



Current as of March 16, 2020 at 5:00 PM


Volunteer Income Tax Assistance
ESOP has received direction from our partners in the Cuyahoga EITC Coalition that the Volunteer Income Tax Assistance (VITA) program is temporarily suspended, effective immediately, and will resume operations as soon as it is deemed safe and responsible.



Current as of March 15, 2020 at 8:00 PM


With the coronavirus disease (COVID-19) now established in Ohio, Benjamin Rose Institute on Aging and its subsidiaries, including ESOP, are intensifying our institutional response.


We need to make prudent choices to protect the health of our own community and the broader communities we belong to, while still providing essential services to our most vulnerable populations.


Effective immediately:



These guidelines represent our best judgment, at this moment, about practical steps we can all take to reduce risk for our older adults, our community and for each other.


For updates on the Benjamin Rose and ESOP response to COVID-19, visit